Frequently Asked Questions

  • When will my order ship?

    We ship orders within 1 week using UPS Ground.
  • I can’t find the map I want...what are my options?

    No problem! Just click HERE to make your own personalized map based on your street address. We literally have maps of every square inch of the continental U.S.
  • Can I purchase your products at a local retailer?

    Yes! Please EMAIL us your town and we’ll email you back with your closest retailer. Keep in mind they won’t inventory all 3,000 of our maps, but they’ll have great local options.
  • I found a map from your archive, but just need it moved one inch up or down, or east or west, can you do that?

    No, not easily, but what we can do is create a personalized topo map just for you. Click HERE to order a map specific to your address.
  • I want to customize a map with our own logo and text. Can I do that?

    Indeed! We work with yacht clubs, gun clubs, golf clubs and companies of all kinds. Send us an EMAIL to get started.
  • What is this material you use?

    Our marble gifts are all 100% authentic marble that we import from the Mediterranean region. Natural imperfections in the tile add to the beauty of this product. Carved from large marble blocks, no two stones will ever be alike!
  • Are the coasters absorbent?

    Not really. We use marble that is naturally semi-porous, not a manufactured bisque tile. While it has some natural absorbent qualities, this is not an absorbent product.
  • What if the product arrives broken?

    If anything is not up to your expectations, we will glady replace the product.
  • Do you have Canadian maps?

    Yes! We have access to all Canadian topographical maps. It is a special order, so EMAIL us your request. Include the complete address of your map. Additional charges apply.
  • My tile has spots and a crack in it. What’s up with that?

    We use 100% authentic marble for our gifts...no lightweight polymers of funky resins. Since this is a natural product dug up from the good earth and cut from large marble blocks, it has natural imperfections, and we like it that way. We hope you do too!
  • How are the products made?

    We start with authentic cut marble that we put through a tumbling process that gives the edges of each stone an antiqued look. After we clean the tiles (it’s a messy and wet process!) we use the latest full-color digital technology to ensure beautiful artwork reproduction at our factory is in Providence, Rhode Island.
  • Will these tiles fade?

    We pride ourself in using the highest quality and most durable inks for customizing your personal marble gifts. However, like any image, with enough years of use or display in direct sunlight, you may see some fading. We recommend keeping your tiles out of year-round direct sunlight and cleaning gently with a damp cloth.
  • Do you sell wholesale?

    Yes! Click HERE to apply for a wholesale account. We will then be in touch with you within 24 hours to complete the process.