Policies, Terms and Conditions

Please read these terms and conditions carefully, because both using the site as well as all sale of merchandise and services offered on this site, are subject to these terms and conditions as may be amended from time to time without prior notice to you. You may wish to check this section each time you use the site, as your continued use of the site signifies your acceptance of revised terms and conditions posted here.
 

The Nature of Personalization

Slang and nicknames are often submitted. For example, a customer once submitted Sand Diego on purpose because that’s how their family refers to that beachy, Southern California town. We therefore will leave your personalization exactly as it was entered!

All personalization submitted will be produced as you provide it to us, so please make sure to proofread your personalization.
 

Order Cancellations

Orders are processed as quickly as possible. Please cancel an order within 3 hours after being placed. 
 

Refunds & Replacements:

All ScreenCraft Gifts are custom-made to order and non-returnable.

If you are unsatisfied with your purchase for any reason, please contact us immediately at info@screencraftgifts.com.

  • If you’re product is damaged or incorrect upon arrival, please contact us immediately. We are happy to replace incorrect or damaged items within 30 days of receipt. (Please provide a photo of the damaged or incorrect items in your email - this both speeds up the process and helps us to improve our production and shipping methods to prevent issues in the future!)

  • Full refunds will not be issued after 30 days for any reason.

  • Original shipping charges cannot be refunded.

  • We ASSUME that the grammar and punctuation you submit in your personalization is correct. All personalization submitted will be produced exactly as you provide it to us, so please make sure to proofread your personalization.


Customer Service

Please email info@ScreenCraftGifts.com or call 401-427-2815 with any questions related to your order, returns or questions regarding our product.