FAQ

ORDERING, SHIPPING & RETURNS

  • When will my order ship?
    We ship orders within 3 business days using the best available option unless otherwise specified at order checkout. You can check the status of your order by logging into your account HERE.
  • How will my order ship?
    Learn more about our shipping policy HERE.
  • What if the product arrives broken?
    We package our products with great care, but if something arrives broken, we will gladly replace the product. Please see our Return Policy.

MAPS, CUSTOM ARTWORK, ETC.

  • How do I know what My Town Map will look like?
    Check the address you are providing in Google Maps. View at the 2,000ft elevation for the best map area preview of your custom gift. If the map is  not showing correctly, please provide the lat/long for the correct location in the order notes at checkout (right click on the correction location of the map to view lat/long info).
  • I found a Nautical Chart on your website, but I need it moved one inch up or down, or east or west, can you do that?
    Sometimes. Send us an email with what you are looking for and we will see what we can do for you.  
  • I want to customize a map with our own logo and text. Can I do that?
    Indeed! We work with yacht clubs, hunt clubs, golf clubs and companies of all kinds. Learn more about creating your own custom gifts HERE or send us an EMAIL to get started.
  • Do you have Canadian maps?
    YES! Our New Treasure map style can be made of any location in the world. 
  • Still have Questions? EMAIL us!

PRODUCTS, MANUFACTURING, CARE, ETC.

Learn more about each of our custom gifts HERE.

WHOLESALE INQUIRIES

  • Do you sell wholesale?
    Yes! Learn more HERE or send us an email for more information!
  • Can I purchase your products at a local retailer?
    Yes! Please EMAIL us your town and we’ll email you back with your closest retailer. Keep in mind they won’t inventory all 3,000 of our maps, but they’ll have great local options.